Privacy Policy

01

Information We Collect

We collect information you provide directly to us, as well as data collected automatically.

Information you provide:

• Name, email address, phone number submitted via contact or inquiry forms
• Business details provided during onboarding or project briefings
• Payment-related information (processed securely through third-party payment gateways — we do not store card details)
• Communications and correspondence you send to us

Automatically collected data:

• IP address, browser type, operating system, and referring URLs
• Pages visited, time spent, and navigation paths on our website
• Cookie and similar tracking technology data (see Section 4)

02

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Process payments and manage project invoices
• Send project updates, deliverables, and necessary administrative communications
• Improve and personalise our website experience
• Comply with legal obligations and enforce our agreements
• Send promotional content and service updates, where you have consented

03

Sharing of Information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., hosting providers, payment processors, analytics platforms). These parties are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.

We may also disclose information when:

• Required by law, court order, or governmental authority
• Necessary to protect the rights, property, or safety of NGC Technologies, our clients, or others
• In connection with a merger, acquisition, or transfer of business assets (you will be notified)

04

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience and collect analytical data. Cookies are small text files stored on your device.

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors interact with the site (e.g., Google Analytics)
• Marketing cookies — used to deliver relevant advertisements and track campaign performance

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

05

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for a minimum of 3 years after project completion for accounting and legal purposes.

06

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

07

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at ngctechnologies26@gmail.com.

08

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

09

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: